Shipping policy

Quiet Legacy — U.S. Shipping Policy

Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or U.S. holidays will begin processing on the next business day.

You will receive a confirmation email once your order has been processed and prepared for shipment.

Shipping Within the United States

We proudly offer reliable domestic shipping across the U.S.

Standard Shipping

  • Delivery Time: 3–7 business days

  • Cost: Calculated at checkout or free over the minimum order threshold (if applicable)

Expedited Shipping

  • Delivery Time: 2–4 business days

  • Cost: Displayed at checkout

Priority Shipping

  • Delivery Time: 1–2 business days

  • Cost: Displayed at checkout

Delivery estimates are provided by the carrier and may vary based on destination, weather conditions, or seasonal volume.

Order Tracking

Once your order has shipped, a tracking number will be sent to your email.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Shipping Address Requirements

Please ensure your shipping address is accurate and complete when placing your order.
Quiet Legacy is not responsible for delays or lost packages caused by:

  • Incorrect or incomplete addresses

  • Failed delivery attempts

  • Carrier-marked “Delivered” packages

If an order is returned to us due to an incorrect address, reshipping fees may apply.

Shipping Delays

While we work hard to ensure timely delivery, delays may occur due to:

  • Carrier issues

  • Severe weather

  • High-volume seasons (e.g., holidays)

If your order is significantly delayed, please contact our support team and we will assist you.

Lost or Stolen Packages

If a package is marked “Delivered” but cannot be located:

  1. Check with neighbors or building management

  2. Verify the address provided during checkout

  3. Contact the shipping carrier for additional assistance

Quiet Legacy is not liable for lost or stolen packages once confirmed delivered. However, we will do our best to help you file a claim or look for a resolution.

Questions or Assistance

If you have any questions regarding shipping, delivery times, or order status, please contact our customer support team:

📧 support@quietlegacy.com

We’re here to help.