FAQ
Quiet Legacy — Frequently Asked Questions
1. Where do you ship?
We currently ship within the United States.
International shipping options will be added soon — stay tuned by joining our email list.
2. How long does shipping take?
Domestic orders typically arrive within:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Priority Shipping: 1–2 business days
Delivery times may vary depending on location, weather conditions, and carrier capacity.
3. How long does processing take?
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will begin processing the next business day.
4. How do I track my order?
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
5. What if my package is marked as delivered but I can’t find it?
If your tracking status shows Delivered but the package is missing:
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Check with neighbors or your building management
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Verify the correct shipping address
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Contact the carrier for more details
Quiet Legacy is not responsible for lost or stolen packages after delivery, but we will gladly help guide you through next steps.
6. What is your return policy?
We accept returns on eligible items within 30 days of delivery.
Items must be:
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Unworn and unwashed
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Free of stains, odors, or damage
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In original condition with all tags attached
Final-sale items are not eligible for returns or exchanges.
7. How do I initiate a return?
To request a return, please contact our support team at
📧 support@quietlegacy.com
We will provide you with return instructions and a return authorization number.
8. Do you offer exchanges?
Yes. If you need a different size or color, contact our support team and we will assist with arranging an exchange based on availability.
9. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with photos of the issue.
We will replace the item at no additional cost.
10. What sizes do you offer?
Our collections include a range of sizes designed to fit most body types.
Each product page includes a detailed size guide to help you find your perfect fit.
11. How do I care for my Quiet Legacy pieces?
Care instructions vary by garment.
Please refer to the product label and product page for specific guidance.
We recommend gentle washing and air drying to preserve fabric quality and longevity.
12. How can I contact customer support?
Our support team is here to help.
For any inquiries, reach us at:
We typically respond within 24 hours on business days.